legal bases Scratch & Win Long Relax


Legal Bases: Means the present legal terms and conditions, by which the Promotion shall be governed. They may also be consulted through the following URL

Scratch & Win: Means the card included in the Product that participants must scratch to participate in the Promotion.
Product: Means the product marketed under the brand name Plantas Medicinales y Complementos Alimenticios, S.A., the purchase of which entitles to participate in this Promotion in accordance with the provisions of the Legal Bases.

Promotion: Means the "RASCA Y GANA LONGRELAX" Promotion organized by Plantas Medicinales y Complementos Alimenticios, S.A., with fiscal address at Avenida Prat de la Riba, s/n, Portal Nau, Puerta 1 - 08780 Pallejá (Barcelona) and with CIF number A-60386539 (hereinafter, "Organizer"), under the terms and conditions described in these Legal Bases, in relation to the promotion of the product LONG RELAX of the brand Plantas Medicinales y Complementos Alimenticios, S.A. (hereinafter, the "Product").

Customer Service: For any type of claim, query or complaint you should contact the following e-mail address from Monday to Thursday from 8h - 17:30h and Fridays from 8h - 14h.

Territory: The territorial scope of the Promotion will be the entire territory of Spain. Participants who do not reside in Spain will be automatically disqualified.

Purchase Ticket: Means the original purchase ticket of the Product purchased during the Promotion Period. The Purchase Ticket must be kept in perfect condition since the Organizer may require the presentation of the original in order to proceed, if applicable, to the delivery of the Prize.

Stores Adhered to the Promotion: Means the commercial establishments where the Product is available.


The object of the Promotion is an advertising action called "RASCA Y GANA LONG RELAX" which aims to promote the LONG RELAX Product.


The Promotion Period, during which the activities that give the right to participate in the Promotion may be carried out, begins on August 30, 2023 at the opening time of the Promotion Stores and ends on December 31, 2023, at the closing time of the Promotion Stores, inclusive, or, in any case, at the time when the seven thousand five hundred and sixty-four (7,564) units of the available Prizes are exhausted.


Participation in the Promotion is free of charge. Participation in the Promotion is open only to natural persons, resident in Spain and over 18 years of age on the date of commencement of the Promotion. The Organizer reserves the right to request from the Participants a valid and in force official document proving their age of majority.
Persons involved in the organization of the Promotion (including, but not limited to, employees of the stores participating in the Promotion and employees of Plantas Medicinales y Complementos Alimenticios, S.A. (hereinafter, the "Organizer"), suppliers and/or direct or indirect collaborators) and their relatives, ascendants, descendants, spouses or common-law partners may not participate in the Promotion.
The express acceptance of these Legal Bases is a necessary condition for participation in the Promotion and, consequently, to be able to obtain the Prizes. Participants must take into account that the Promotion is neither associated with, nor governed or sponsored by the stores participating in the Promotion.
Failure by any participant to comply with these Legal Bases will result in the automatic cancellation of such participation. Likewise, any false declaration, fraud, evidence of false identity or address or infringement of third party rights, will result in the immediate disqualification of the participant and, where appropriate, the obligation to return the Prize if it has already been delivered.
Participants shall not implement any method of participation that violates these Terms and Conditions. The Organizer reserves the right to disqualify, at its sole discretion, any entry that (i) manipulates or attempts to manipulate the Promotion; (ii) violates any of the terms and conditions of these Terms and Conditions and/or (iii) abuses, threatens, coerces or harasses any participant or third party.
The Organizer may adopt those decisions necessary for the resolution of those controversies and conflicts that arise in the development of the Promotion.


Participants who obtain a winning Long Relax Scratch & Win Card and who comply with all the conditions of participation described above, will be entitled to obtain one of the following randomly assigned prizes (hereinafter, the "Prizes").
One (1) prize of five hundred euros (500€) (one [1] unit);
One (1) prize of one hundred euros (100€) (two [2] units);
One (1) prize of fifty euros (50€) (ten [10] units);
One (1) prize of twenty-five euros (25€) (ten [10] units);
One (1) prize of LONG RELAX product (twenty-five [25] units);
The Prizes of this Promotion shall be subject to all relevant tax provisions according to the Spanish legislation in force.


In order to be eligible to win any of the Prizes described in these Rules, participants must:
- Purchase one (1) Plameca LONG RELAX Product (hereinafter, the "Product") during the Promotion Period at one of the Participating Stores;
- Scratch off the Scratch & Win part of the Scratch & Win Product to find out if the Product is one of the winning Products or not;
- In the event that such Scratch & Win is a winner, participants must present the Scratch & Win, along with a valid Purchase Ticket, at the checkout line of the Promotion Member Store where the Product was purchased, during the Validity Period;
- The store participating in the promotion where the winning product was purchased will be responsible for providing the contact details to redeem the prize, the legal bases and the documentation corresponding to the Data Protection regulations;
- Comply with the remaining conditions set forth in these Terms and Conditions.
Each participant will be entitled to obtain as many Scratch Cards as Products purchased (except in the case that the prize obtained is a LONG RELAX product, which will receive another Scratch Card). However, the participant may not use the same Scratch & Win or the same Purchase Ticket more than once during the Promotion Period (except in the case that the prize obtained is a LONG RELAX product, in which case the initial Purchase Ticket will be valid). The Purchase Tickets cannot be used by more than one participant.
In order to participate in the Promotion, participants must be natural persons, resident in Spain and of legal age on the date of purchase of the Product. The Organizer reserves the right to request from the participants the necessary documentation proving their age of majority and residence in Spanish territory.
Failure to comply with these rules or the alteration of the Purchase Tickets or Scratchers will result in the automatic disqualification of the participants affected by the same. In the event of detecting any anomaly or suspicion that a participant is impeding the normal development in their participation in this
promotion, illegally altering his or her participation by any procedure, the Organizer may unilaterally remove the prize redemption request of that participant.


Participants who purchase a Product during the Promotion Period and obtain one (1) of the ten thousand (10,000) Scratch & Win units awarded, will be entitled to obtain one Prize each as described in Clause Four of these Legal Bases.
Prizes not assigned to any winner will not be distributed among the remaining participants.


In the event of winning, the participant must contact the Member Establishment where the product was purchased to be informed of how the communication and acceptance of the prize will be carried out. The establishments participating in the promotion will be responsible for providing the winners with the e-mail address of the Organizer, the Legal Bases and the Data Protection regulations.
The winning participant must keep the original Product Purchase Ticket and the winning Scratch & Win ticket until the end of the Promotion, i.e. December 31, 2023.


The Prize will not be delivered directly to the winning participant in the Establishment adhered to the Promotion where the Product was purchased and the Scratch and Win Card was delivered, but the winner must contact the Organizer (Plantas Medicinales y Complementos Alimenticios, S.A.), by sending an e-mail to the following address  attaching a photograph or file (e.g., PDF) of the purchase ticket and the winning Scratch & Win, the signed Legal Bases, the signed Data Protection regulations and the authorization or refusal to transfer the images. Customer service hours are from Monday to Thursday from 8:00 am - 5:30 pm and Fridays from 8:00 am - 2:00 pm.
The system for awarding the prizes is governed by the "First In, First Out" rule. In other words, the first person who claims the prize and is a valid winner, after the appropriate verification of the documentation, will be the valid winner of the prize in question.
The Company will deliver the prize after verification of compliance with the requirements established in the Legal Bases and after receiving (via telematic or ordinary) the purchase ticket. The Organizer reserves the right to request the winner to send the original winning "Scratch & Win" for a second check to the following address Av. Prat de la Riba, s/n, Portal Nau, Puerta 1 - 08780 Pallejá (Barcelona).
In the case of cash prizes, payment will be made within five (5) business days after confirmation of all required documentation and for prizes in kind, delivery of the product will be made at the same Member Store where the "Scratch & Win" was obtained within ten (10) business days after confirmation of all required documentation.
The identity of the Winning Participant may be verified by means of official documents (ID card, passport, driver's license, etc.). If at the time of delivery of the Prize the Winning Participant cannot prove his/her identity, he/she will lose his/her right to obtain the Prize.
The Prizes are personal and non-transferable, and their owner is the person who purchased the Product. If the winner does not accept the Prize, if he/she has not complied with the Legal Bases or if he/she cannot be located, the Participant will lose his/her right to obtain the Prize, without the need for any communication from the Organizer.
Prizes will not be subject to change, alteration or compensation at the request of the participants in the Promotion. If a participant rejects the Prize, no alternative Prize will be offered. The sale or marketing of the Prizes that are the subject of this Sweepstakes is prohibited.
Once the Prizes have been awarded, the Organizer will not be responsible in any way for the use that the winners make of the same and, without affecting their rights as consumers, assumes no responsibility for any damage or harm of any kind that may be suffered by other participants or third parties.

[I accept the legal conditions of this sweepstakes promoted by PLAMECA (Mark an "X" if you agree).

Full name and signature:

Date: / / /


The participant accepts that the Organizer may postpone, shorten, extend, modify, cancel or suspend the Promotion due to force majeure beyond its control, undertaking to inform the participants as soon as possible.

The Organizer reserves the right to modify or extend these Legal Bases, provided that such modifications do not adversely affect the participants, in which case a corresponding modification will be made to the present terms and conditions document.

The participants of the present Promotion exonerate the Organizer, in the broadest manner that in law and without limiting in any way their rights as consumers, for any type of liability, sanction, claim, demand or civil, commercial, criminal, administrative cause, including compensation of any nature and/or nature, expenses, costs (expressly including the fees of lawyers and solicitors). Without limiting in any way the application of the guarantees and rights recognized to consumers in the applicable regulations, the Organizer shall not be liable for the negligent or unlawful use of the Prizes by the participants.


In accordance with the regulations RGPD (EU) 2016/679 of 27 April and L.3/2018 of 5 December, on the protection of personal data, we inform you that Plantas Medicinales y Complementos Alimenticios, S.A., is the company Responsible for the processing of the data provided by the participants, whose purpose is to manage their participation in this Promotion, and the publication, after obtaining their consent, of their image/photography in the social networks of Plantas Medicinales y Complementos Alimenticios, S.A.

Data to be requested Plantas Medicinales y Complementos Alimenticios, S.A. (after signing the Legal Terms and Conditions and the Data Protection Regulations) - Full name
- Copy of ID card
- E-mail address
- Cell phone
- Account number and account holder
- Winning Scratch & Win tickets

The data will be requested by the Organizer once it has been received via e-mail ( ) the legal conditions and data protection regulations signed by the Winner, with the name and date. The e-mail address of the Organizer, the legal terms and conditions and the data protection regulations will be provided by the participating retailer where the product was purchased.

If you accept by ticking the following box, a photograph will be taken at the PLAMECA store where the PLAMECA product was purchased, and then published on PLAMECA's social networks. [I agree to have my photo published on PLAMECA's social networks. (Mark an "X" if you agree).

The legal basis The reason for the processing of your data is PLAMECA's legitimate interest in organizing sweepstakes and promotions of its products and commercial activity. PLAMECA will not international transfers of the personal information obtained in this Promotion, and the preservation of data will be maintained for the legal terms regulated by the legal provisions in force, with the purpose, if applicable, of determining the possible responsibilities derived from this Promotion.

PLAMECA has adopted the legally required levels of security for the protection of personal data, and endeavors to install those additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided.

[I accept the legal conditions of this sweepstakes promoted by PLAMECA (Mark an "X" if you agree).

Full name and signature:

Date: / / /

Rights of affected parties. You will have the right to exercise the access, rectification, deletion and opposition, portability and limitation of the processing of your data by sending an email to attaching a copy of your identification document. For complaints, you can also contact the competent Supervisory Authority (Spanish Data Protection Agency